# Elevator status for ROLEX USA > Live status is not available for ROLEX USA. Outage counts come from compliance inspection records, not a real-time feed. > > 10 incidents in the last 365 days. Canonical: Location: 665 5 Avenue, Manhattan Equipment inventory: 6 elevators · 2 escalators · 2 personnel hoists ## Status right now 0 open inspection records on file. ## Reliability - **Incidents in last 365 days:** 10 Uptime and time-to-fix are not published for this building because the only data source is compliance inspection records, not a live feed. ## Recent history (last 90 days) No outages recorded in the last 90 days. ## Complaint signals 1 elevator-related complaint on file from NYC 311 and DOB records. These are unverified signals, not confirmed outages. - 2015-03-24 · Category 66 · NYC DOB · CLOSED · disposition L2 ## Ownership & management - **ROLEX REALTY COMPANY LLC** (owner, sources: acris) ## Service contractor Schindler Group _Most recent elevator permits at this address were filed by this firm, according to NYC DOB (record M00505081-Z1). Observed Apr 17, 2026._ Confidence: inferred from permits. ## Data sources - **NYC DOB inspections** — 10 records ## Common questions ### Is the ROLEX USA elevator working right now? Live status is not published for ROLEX USA because the only data source is compliance inspection records. 10 open or recent records are on file. ### How do I report a broken elevator at ROLEX USA? Use the report form at https://www.elevatoruptime.com/report. It takes about 15 seconds and no account is required. ### Who maintains the elevators at ROLEX USA? Recent elevator permits at ROLEX USA have been filed by Schindler Group, according to NYC DOB Elevator Permit Applications. Service relationships can change — building owners and contractors can submit corrections. ## Report or correct - **Report a broken elevator or escalator:** - **Building owner or manager? Claim this listing:** — or email - **Elevator service contractor? Correct attribution:** — or email --- Site overview for agents: