# Elevator status for PARK TERRACE HOTEL > Working — no active outages at PARK TERRACE HOTEL. > > 30-day uptime 100.0%. Canonical: Location: 13 West 39 Street, Manhattan ## Status right now Working — no active outages at PARK TERRACE HOTEL. ## Reliability - **30-day uptime:** 100.0% - **90-day uptime:** 100.0% - **Incidents in last 365 days:** 0 ## Recent history (last 90 days) No outages recorded in the last 90 days. ## Complaint signals 4 elevator-related complaints on file from NYC 311 and DOB records. These are unverified signals, not confirmed outages. - 2016-12-15 · Category 67 · NYC DOB · CLOSED · disposition I2 - 2016-10-04 · Category 67 · NYC DOB · CLOSED · disposition L2 - 2016-06-29 · Category 67 · NYC DOB · CLOSED · disposition I2 - 2016-02-08 · Category 67 · NYC DOB · CLOSED · disposition I2 ## Ownership & management - **20 WEST 40 BRYANT PARK OWNER LLC** (owner, sources: acris) ## Service contractor Multiple sources have reported different service contractors: - **Otis Worldwide Corporation** — according to NYC DOB record M00581535-I1, observed 2026-04-16 - **Transel Elevator & Electric Inc.** — according to NYC DOB record M01420097-I1, observed 2026-06-25 Confidence: disputed. Contractors and building owners can submit corrections. ## Common questions ### Is the PARK TERRACE HOTEL elevator working right now? Yes — no active outages at PARK TERRACE HOTEL. ### How do I report a broken elevator at PARK TERRACE HOTEL? Use the report form at https://www.elevatoruptime.com/report. It takes about 15 seconds and no account is required. ### What's the 30-day elevator uptime at PARK TERRACE HOTEL? The 30-day elevator uptime at PARK TERRACE HOTEL is 100.0%. That's excellent — elevators have been operational almost all of the time. ### Who maintains the elevators at PARK TERRACE HOTEL? Multiple sources have reported different service contractors for PARK TERRACE HOTEL: Otis Worldwide Corporation, Transel Elevator & Electric Inc.. We're verifying — building owners and contractors can submit corrections. ## Report or correct - **Report a broken elevator or escalator:** - **Building owner or manager? Claim this listing:** — or email - **Elevator service contractor? Correct attribution:** — or email --- Site overview for agents: