# Elevator status for USAA > Not working — 9 of 38 elevators out and 17 of 18 escalators out at USAA. > > 30-day uptime 53.6% · 90-day 56.1% · 11 incidents in the last 365 days. Canonical: Location: 9800 FREDERICKSBURG ROAD, SAN ANTONIO Equipment inventory: 38 elevators · 18 escalators ## Status right now Out since 9y ago. ## Reliability - **30-day uptime:** 53.6% - **90-day uptime:** 56.1% - **Incidents in last 365 days:** 11 ## Active outages - **3 elevators out** — earliest started 4y ago · Confirmed · source: Texas TDLR · 3 records > TDLR SubLicenseNumber=10067; last inspection 2021-05-03; evidence: https://www.tdlr.texas.gov/Elevator_SearchApp/Elevator > TDLR SubLicenseNumber=10159; last inspection 2021-05-03; evidence: https://www.tdlr.texas.gov/Elevator_SearchApp/Elevator > TDLR SubLicenseNumber=19446; last inspection 2025-05-01; evidence: https://www.tdlr.texas.gov/Elevator_SearchApp/Elevator - **3 elevators out** — earliest started 9y ago · Confirmed · source: Texas TDLR · 3 records > TDLR SubLicenseNumber=35491; last inspection 2016-07-05; evidence: https://www.tdlr.texas.gov/Elevator_SearchApp/Elevator > TDLR SubLicenseNumber=41318; last inspection 2025-04-18; evidence: https://www.tdlr.texas.gov/Elevator_SearchApp/Elevator > TDLR SubLicenseNumber=19467; last inspection 2025-04-18; evidence: https://www.tdlr.texas.gov/Elevator_SearchApp/Elevator - **3 elevators out** — earliest started 9mo ago · Confirmed · source: Texas TDLR · 3 records > TDLR SubLicenseNumber=19498; last inspection 2026-01-13; evidence: https://www.tdlr.texas.gov/Elevator_SearchApp/Elevator > TDLR SubLicenseNumber=119625; last inspection 2025-03-18; evidence: https://www.tdlr.texas.gov/Elevator_SearchApp/Elevator > TDLR SubLicenseNumber=10065; last inspection 2025-03-21; evidence: https://www.tdlr.texas.gov/Elevator_SearchApp/Elevator - **17 escalators out** — earliest started 7y ago · Confirmed · source: Texas TDLR · 17 records > TDLR SubLicenseNumber=7745; last inspection 2017-08-22; evidence: https://www.tdlr.texas.gov/Elevator_SearchApp/Elevator > TDLR SubLicenseNumber=7740; last inspection 2017-08-22; evidence: https://www.tdlr.texas.gov/Elevator_SearchApp/Elevator > TDLR SubLicenseNumber=7741; last inspection 2017-08-22; evidence: https://www.tdlr.texas.gov/Elevator_SearchApp/Elevator ## Recent history (last 90 days) - 2026-05-01 → ongoing · Elevator FREIGHT / ELECTRIC - 2026-04-18 → ongoing · Elevator PASSENGER / HYDRAULIC - 2026-04-18 → ongoing · Elevator PASSENGER / HYDRAULIC - 2026-03-21 → ongoing · Elevator PASSENGER / ELECTRIC - 2026-03-18 → ongoing · Elevator PASSENGER / ELECTRIC ## Service contractor Service provider not yet verified. If you maintain these elevators or know who does, submit a tip at ## Data sources - **Texas TDLR** — 26 records ## Common questions ### Is the USAA elevator working right now? No — 9 of 38 elevators out and 17 of 18 escalators out at USAA. The earliest active outage started 9y ago. ### How do I report a broken elevator at USAA? Use the report form at https://www.elevatoruptime.com/report. It takes about 15 seconds and no account is required. ### What's the 30-day elevator uptime at USAA? The 30-day elevator uptime at USAA is 53.6%. That's low — this building has had significant elevator downtime in the last 30 days. ## Report or correct - **Report a broken elevator or escalator:** - **Building owner or manager? Claim this listing:** — or email - **Elevator service contractor? Correct attribution:** — or email --- Machine-readable feed of all buildings with outages: Site overview for agents: