# Elevator status for MACY'S > Working — no active outages at MACY'S. Canonical: Location: 112 Richmond Hill Road, Staten Island ## Status right now Working — no active outages at MACY'S. ## Reliability Tracking started 2026-04-16. Not enough history yet to publish uptime. ## Recent history (last 90 days) No outages recorded in the last 90 days. ## Complaint signals 34 elevator-related complaints on file from NYC 311 and DOB records. These are unverified signals, not confirmed outages. - 2025-03-10 · Elevator - Multiple Devices On Property · NYC 311 · Closed - 2025-03-10 · Elevator: Multiple Devices on Property · NYC DOB · CLOSED · disposition I2 - 2024-03-21 · Elevator: Multiple Devices on Property · NYC DOB · CLOSED · disposition I2 - 2021-08-18 · Elevator: Multiple Devices on Property · NYC DOB · CLOSED · disposition I2 - 2021-06-01 · Elevator: Multiple Devices on Property · NYC DOB · CLOSED · disposition A8 - 2017-04-13 · Elevator: Accident · NYC DOB · CLOSED · disposition I2 - 2017-04-03 · Elevator: Accident · NYC DOB · CLOSED · disposition I2 - 2017-02-13 · Elevator: Accident · NYC DOB · CLOSED · disposition I2 ## Ownership & management - **GGP STATEN ISLAND MALL, LLC** (owner, sources: pluto_nyc) ## Service contractor Schindler Group _Most recent elevator permits at this address were filed by this firm, according to NYC DOB (record S00936669-I1). Observed Apr 16, 2026._ Confidence: inferred from permits. ## Common questions ### Is the MACY'S elevator working right now? Yes — no active outages at MACY'S. ### How do I report a broken elevator at MACY'S? Use the report form at https://www.elevatoruptime.com/report. It takes about 15 seconds and no account is required. ### Who maintains the elevators at MACY'S? Recent elevator permits at MACY'S have been filed by Schindler Group, according to NYC DOB Elevator Permit Applications. Service relationships can change — building owners and contractors can submit corrections. ## Report or correct - **Report a broken elevator or escalator:** - **Building owner or manager? Claim this listing:** — or email - **Elevator service contractor? Claim your devices:** — or send a tip by email --- Site overview for agents: