# Elevator status for 20 West 38 Street > Working — no active outages at 20 West 38 Street. Canonical: Location: New York, US ## Status right now Working — no active outages at 20 West 38 Street. ## Reliability Tracking started 2026-10-24. Not enough history yet to publish uptime. ## Recent history (last 90 days) No outages recorded in the last 90 days. ## Complaint signals 3 elevator-related complaints on file from NYC 311 and DOB records. These are unverified signals, not confirmed outages. - 2009-10-16 · Elevator: Danger Condition/Shaft Open/Unguarded · NYC DOB · CLOSED · disposition A1 - 2008-04-10 · Elevator: Defective/Inoperative · NYC DOB · CLOSED · disposition I2 - 2008-03-24 · Elevator: Defective/Inoperative · NYC DOB · CLOSED · disposition I2 ## Service contractor Service provider not yet verified. If you maintain these elevators or know who does, submit a tip at ## Common questions ### Is the 20 West 38 Street elevator working right now? Yes — no active outages at 20 West 38 Street. ### How do I report a broken elevator at 20 West 38 Street? Use the report form at https://www.elevatoruptime.com/report. It takes about 15 seconds and no account is required. ## Report or correct - **Report a broken elevator or escalator:** - **Building owner or manager? Claim this listing:** — or email - **Elevator service contractor? Claim your devices:** — or send a tip by email --- Site overview for agents: