# Elevator status for 311 W Illinois St > Working — no active outages at 311 W Illinois St. Canonical: Location: Chicago, US ## Status right now Working — no active outages at 311 W Illinois St. ## Reliability Tracking started 2026-06-16. Not enough history yet to publish uptime. ## Recent history (last 90 days) No outages recorded in the last 90 days. ## Service contractor Multiple sources have reported different service contractors: - **OTIS ELEVATOR COMPANY** — according to Chicago DOB Permits record 2833566, observed 2026-06-16 - **USA Hoist Company** — according to Chicago DOB Permits record 2807411, observed 2026-06-16 Confidence: disputed. Contractors and building owners can submit corrections. ## Common questions ### Is the 311 W Illinois St elevator working right now? Yes — no active outages at 311 W Illinois St. ### How do I report a broken elevator at 311 W Illinois St? Use the report form at https://www.elevatoruptime.com/report. It takes about 15 seconds and no account is required. ### Who maintains the elevators at 311 W Illinois St? Multiple sources have reported different service contractors for 311 W Illinois St: OTIS ELEVATOR COMPANY, USA Hoist Company. We're verifying — building owners and contractors can submit corrections. ## Report or correct - **Report a broken elevator or escalator:** - **Building owner or manager? Claim this listing:** — or email - **Elevator service contractor? Correct attribution:** — or email --- Site overview for agents: