# Elevator status for FIRSTSERVICE RESIDENTIAL > Working — no active outages at FIRSTSERVICE RESIDENTIAL. Canonical: Location: 431 East 77 Street, Manhattan ## Status right now Working — no active outages at FIRSTSERVICE RESIDENTIAL. ## Reliability Tracking started 2026-04-16. Not enough history yet to publish uptime. ## Recent history (last 90 days) No outages recorded in the last 90 days. ## Complaint signals 2 elevator-related complaints on file from NYC 311 and DOB records. These are unverified signals, not confirmed outages. - 2024-12-09 · Elevator: Multiple Devices on Property · NYC DOB · CLOSED · disposition I2 - 2005-06-14 · Elevator: Defective/Inoperative · NYC DOB · CLOSED · disposition I2 ## Ownership & management - **EAST 77TH OWNERS, INC.** (owner, sources: acris, pluto_nyc) ## Service contractor Alliance Elevator Company, LLC _Most recent elevator permits at this address were filed by this firm, according to NYC DOB (record M00561764-I1). Observed Apr 16, 2026._ Confidence: inferred from permits. ## Common questions ### Is the FIRSTSERVICE RESIDENTIAL elevator working right now? Yes — no active outages at FIRSTSERVICE RESIDENTIAL. ### How do I report a broken elevator at FIRSTSERVICE RESIDENTIAL? Use the report form at https://www.elevatoruptime.com/report. It takes about 15 seconds and no account is required. ### Who maintains the elevators at FIRSTSERVICE RESIDENTIAL? Recent elevator permits at FIRSTSERVICE RESIDENTIAL have been filed by Alliance Elevator Company, LLC, according to NYC DOB Elevator Permit Applications. Service relationships can change — building owners and contractors can submit corrections. ## Report or correct - **Report a broken elevator or escalator:** - **Building owner or manager? Claim this listing:** — or email - **Elevator service contractor? Claim your devices:** — or send a tip by email --- Site overview for agents: