# Elevator status for HELP USA > Working — no active outages at HELP USA. > > 30-day uptime 100.0%. Canonical: Location: 111 East 13 Street, Manhattan ## Status right now Working — no active outages at HELP USA. ## Reliability - **30-day uptime:** 100.0% - **90-day uptime:** 100.0% - **Incidents in last 365 days:** 0 ## Recent history (last 90 days) No outages recorded in the last 90 days. ## Service contractor Otis Worldwide Corporation _Most recent elevator permits at this address were filed by this firm, according to NYC DOB (record M00502583-I1). Observed Apr 16, 2026._ Confidence: inferred from permits. ## Common questions ### Is the HELP USA elevator working right now? Yes — no active outages at HELP USA. ### How do I report a broken elevator at HELP USA? Use the report form at https://www.elevatoruptime.com/report. It takes about 15 seconds and no account is required. ### What's the 30-day elevator uptime at HELP USA? The 30-day elevator uptime at HELP USA is 100.0%. That's excellent — elevators have been operational almost all of the time. ### Who maintains the elevators at HELP USA? Recent elevator permits at HELP USA have been filed by Otis Worldwide Corporation, according to NYC DOB Elevator Permit Applications. Service relationships can change — building owners and contractors can submit corrections. ## Report or correct - **Report a broken elevator or escalator:** - **Building owner or manager? Claim this listing:** — or email - **Elevator service contractor? Correct attribution:** — or email --- Machine-readable feed of all buildings with outages: Site overview for agents: