# Elevator status for Shady Grove station

> Not working — 1 of 3 elevators out at Shady Grove station.
> 
> 30-day uptime 74.1% · 90-day 74.1% · 27 incidents in the last 365 days · avg time to fix 20h 44m.

Canonical: <https://www.elevatoruptime.com/building/9395df39-4282-40ea-9e08-e25bfd7bbd14>
Location: 825 21st St NW PMB 253, Washington, DC 20036
Transit agency: WMATA
Equipment inventory: 3 elevators · 3 escalators

## Status right now

Out since 1mo ago.

## Reliability

- **30-day uptime:** 74.1%
- **90-day uptime:** 74.1%
- **Average time to fix (90 days):** 20h 44m
- **Incidents in last 365 days:** 27

## Active outages

- **Elevator Garage elevator** — earliest started 1mo ago · Confirmed · source: Transit agency API

## Recent history (last 90 days)

- 2026-05-21 → 2026-05-22 (5h 2m) · Escalator Escalator between mezzanine and platform
- 2026-05-20 → 2026-05-20 (5h 44m) · Escalator Escalator between mezzanine and platform
- 2026-05-18 → 2026-05-18 (10h 17m) · Escalator Escalator between mezzanine and platform
- 2026-05-16 → 2026-05-19 (3d 3h) · Escalator Escalator between east side parking/Kiss & Ride and mezzanine
- 2026-05-14 → 2026-05-14 (5h 22m) · Escalator Escalator between east side parking/Kiss & Ride and mezzanine
- 2026-05-13 → 2026-05-14 (4h 35m) · Elevator Garage elevator
- 2026-05-13 → 2026-05-14 (1d 9h) · Elevator Garage elevator
- 2026-05-12 → 2026-05-12 (5h 31m) · Escalator Escalator between mezzanine and platform
- 2026-05-08 → 2026-05-09 (1d 6h) · Escalator Escalator between east side parking/Kiss & Ride and mezzanine
- 2026-05-08 → 2026-05-08 (5h 44m) · Escalator Escalator between east side parking/Kiss & Ride and mezzanine
- 2026-05-07 → 2026-05-08 (7h 52m) · Escalator Escalator between east side parking/Kiss & Ride and mezzanine
- 2026-05-07 → 2026-05-07 (6h 52m) · Escalator Escalator between east side parking/Kiss & Ride and mezzanine
- 2026-05-06 → 2026-05-14 (8d 4h) · Escalator Escalator between mezzanine and platform
- 2026-05-02 → 2026-05-02 (8h 8m) · Escalator Escalator between mezzanine and platform
- 2026-04-30 → 2026-04-30 (8h 13m) · Escalator Escalator between mezzanine and platform
- 2026-04-30 → 2026-04-30 (6h 17m) · Escalator Escalator between mezzanine and platform
- 2026-04-29 → 2026-04-29 (5h 55m) · Escalator Escalator between east side parking/Kiss & Ride and mezzanine
- 2026-04-28 → 2026-04-28 (5h 59m) · Escalator Escalator between east side parking/Kiss & Ride and mezzanine
- 2026-04-26 → 2026-04-26 (5h 42m) · Escalator Escalator between mezzanine and platform
- 2026-04-25 → 2026-04-25 (6h 47m) · Escalator Escalator between mezzanine and platform

## Service contractor

Service provider not yet verified. If you maintain these elevators or know who does, submit a tip at <https://www.elevatoruptime.com/building/9395df39-4282-40ea-9e08-e25bfd7bbd14#contractor>

## Data sources

- **Transit agency API** — 27 records

## Common questions

### Is the Shady Grove elevator working right now?

No — 1 of 3 elevators out at Shady Grove. The earliest active outage started 1mo ago.

### How do I report a broken elevator at Shady Grove?

Use the report form at https://www.elevatoruptime.com/report. It takes about 15 seconds and no account is required.

### What's the 30-day elevator uptime at Shady Grove?

The 30-day elevator uptime at Shady Grove is 74.1%. That's low — this building has had significant elevator downtime in the last 30 days.

## Report or correct

- **Report a broken elevator or escalator:** <https://www.elevatoruptime.com/report>
- **Building owner or manager? Claim this listing:** <https://www.elevatoruptime.com/building/9395df39-4282-40ea-9e08-e25bfd7bbd14#claim> — or email <mailto:info@elevatoruptime.com?subject=Claim%20building%3A%20Shady%20Grove%20station%20(9395df39-4282-40ea-9e08-e25bfd7bbd14)>
- **Elevator service contractor? Correct attribution:** <https://www.elevatoruptime.com/building/9395df39-4282-40ea-9e08-e25bfd7bbd14#contractor> — or email <mailto:info@elevatoruptime.com?subject=Contractor%20tip%3A%20Shady%20Grove%20station%20(9395df39-4282-40ea-9e08-e25bfd7bbd14)>

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