# Elevator status for Shady Grove station > Working — no active outages at Shady Grove station. > > 30-day uptime 97.3% · 90-day 96.9% · 41 incidents in the last 365 days · avg time to fix 1d 9h. Canonical: Location: 825 21st St NW PMB 253, Washington, DC 20036 Transit agency: WMATA Equipment inventory: 3 elevators · 3 escalators ## Status right now Last outage resolved 23h ago. ## Reliability - **30-day uptime:** 97.3% - **90-day uptime:** 96.9% - **Average time to fix (90 days):** 1d 9h - **Incidents in last 365 days:** 41 ## Recent history (last 90 days) - 2026-09-05 → 2026-09-06 (1d) · Escalator Escalator between mezzanine and platform - 2026-09-02 → 2026-09-03 (1d 6h) · Escalator Escalator between mezzanine and platform - 2026-08-18 → 2026-08-20 (1d 13h) · Elevator Garage elevator - 2026-08-15 → 2026-08-16 (1d) · Escalator Escalator between mezzanine and platform - 2026-07-19 → 2026-07-20 (1d 5h) · Escalator Escalator between mezzanine and platform - 2026-07-10 → 2026-07-13 (2d 23h) · Escalator Escalator between east side parking/Kiss & Ride and mezzanine - 2026-07-06 → 2026-07-08 (1d 8h) · Escalator Escalator between east side parking/Kiss & Ride and mezzanine - 2026-07-05 → 2026-07-07 (1d 9h) · Escalator Escalator between mezzanine and platform - 2026-06-28 → 2026-06-30 (1d 7h) · Escalator Escalator between mezzanine and platform - 2026-06-19 → 2026-06-20 (13h 34m) · Escalator Escalator between mezzanine and platform - 2026-06-17 → 2026-06-19 (1d 20h) · Escalator Escalator between mezzanine and platform - 2026-06-16 → 2026-06-18 (1d 5h) · Escalator Escalator between east side parking/Kiss & Ride and mezzanine ## Service contractor Service provider not yet verified. If you maintain these elevators or know who does, submit a tip at ## Data sources - **Transit agency API** — 41 records ## Common questions ### Is the Shady Grove elevator working right now? Yes — no active outages at Shady Grove. The last outage was resolved 23h ago. ### How do I report a broken elevator at Shady Grove? Use the report form at https://www.elevatoruptime.com/report. It takes about 15 seconds and no account is required. ### What's the 30-day elevator uptime at Shady Grove? The 30-day elevator uptime at Shady Grove is 97.3%. That's decent — elevators have been operational most of the time, but there's room for improvement. ## Report or correct - **Report a broken elevator or escalator:** - **Building owner or manager? Claim this listing:** — or email - **Elevator service contractor? Correct attribution:** — or email --- Site overview for agents: