# Elevator status for MACY'S > Working — no active outages at MACY'S. Canonical: Location: 400 East Fordham Road, Bronx ## Status right now Working — no active outages at MACY'S. ## Reliability Tracking started 2026-04-16. Not enough history yet to publish uptime. ## Recent history (last 90 days) No outages recorded in the last 90 days. ## Complaint signals 4 elevator-related complaints on file from NYC 311 and DOB records. These are unverified signals, not confirmed outages. - 2023-07-05 · Elevator: Multiple Devices on Property · NYC DOB · CLOSED · disposition I2 - 2020-08-21 · Elevator: Single Device on Property/No Alternate Service · NYC DOB · CLOSED · disposition A8 - 2020-08-20 · Elevator: Single Device on Property/No Alternate Service · NYC DOB · CLOSED · disposition A8 - 2020-08-19 · Elevator: Single Device on Property/No Alternate Service · NYC DOB · CLOSED · disposition A8 ## Ownership & management - **ACADIA-P/A EAST FORDHAM ACQUISITIONS, LLC** (owner, sources: acris) ## Service contractors More than one company is on record for this building: - **Schindler Group** (Services) — according to NYC DOB record X00632946-I1, observed 2026-04-16, inferred from permits - **Kone Inc.** (Services) — according to NYC DOB record X01465787-I1, observed 2026-10-03, inferred from permits Contractors and building owners can submit corrections. ## Common questions ### Is the MACY'S elevator working right now? Yes — no active outages at MACY'S. ### How do I report a broken elevator at MACY'S? Use the report form at https://www.elevatoruptime.com/report. It takes about 15 seconds and no account is required. ### Who maintains the elevators at MACY'S? More than one company is on record for MACY'S: Schindler Group (services), Kone Inc. (services). A building can have separate companies for different elevators, such as freight or accessibility lifts. Service relationships can change — building owners and contractors can submit corrections. ## Report or correct - **Report a broken elevator or escalator:** - **Building owner or manager? Claim this listing:** — or email - **Elevator service contractor? Claim your devices:** — or send a tip by email --- Site overview for agents: