# Elevator status for RW GUILD > Working — no active outages at RW GUILD. Canonical: Location: 309 Canal Street, Manhattan ## Status right now Working — no active outages at RW GUILD. ## Reliability Tracking started 2026-04-16. Not enough history yet to publish uptime. ## Recent history (last 90 days) No outages recorded in the last 90 days. ## Complaint signals 5 elevator-related complaints on file from NYC 311 and DOB records. These are unverified signals, not confirmed outages. - 2020-07-16 · Elevator: Single Device on Property/No Alternate Service · NYC DOB · CLOSED · disposition A8 - 2013-05-08 · Elevator: Defective/Inoperative · NYC DOB · CLOSED · disposition A1 - 2013-04-11 · Elevator: Defective/Inoperative · NYC DOB · CLOSED · disposition A1 - 2007-03-03 · Elevator: Defective/Inoperative · NYC DOB · CLOSED · disposition A1 - 2006-10-23 · Elevator: Defective/Inoperative · NYC DOB · CLOSED · disposition A1 ## Ownership & management - **309 CANAL OWNER LLC** (owner, sources: acris, pluto_nyc) ## Service contractor THYSSENKRUPP ELEVATOR CORP _Most recent elevator permits at this address were filed by this firm, according to NYC DOB (record M00558395-I1). Observed Apr 16, 2026._ Confidence: inferred from permits. ## Common questions ### Is the RW GUILD elevator working right now? Yes — no active outages at RW GUILD. ### How do I report a broken elevator at RW GUILD? Use the report form at https://www.elevatoruptime.com/report. It takes about 15 seconds and no account is required. ### Who maintains the elevators at RW GUILD? Recent elevator permits at RW GUILD have been filed by THYSSENKRUPP ELEVATOR CORP, according to NYC DOB Elevator Permit Applications. Service relationships can change — building owners and contractors can submit corrections. ## Report or correct - **Report a broken elevator or escalator:** - **Building owner or manager? Claim this listing:** — or email - **Elevator service contractor? Claim your devices:** — or send a tip by email --- Site overview for agents: