# Elevator status for Smithsonian, The Mall Entrance station > Not working — 2 of 5 escalators out at Smithsonian, The Mall Entrance station. > > 30-day uptime 71.4% · 90-day 71.4% · 5 incidents in the last 365 days · avg time to fix 1d 7h. Canonical: Location: Thompson Boat House, 2900 Virginia Avenue NW, Foggy Bottom, Washington, DC 20037 Transit agency: WMATA Equipment inventory: 5 escalators ## Status right now Out since 13h ago. ## Reliability - **30-day uptime:** 71.4% - **90-day uptime:** 71.4% - **Average time to fix (90 days):** 1d 7h - **Incidents in last 365 days:** 5 ## Active outages - **Escalator Escalator between street and mezzanine** — earliest started 13h ago · Confirmed · source: Transit agency API - **Escalator Escalator between mezzanine and platform to Vienna/Franconia-Springfield** — earliest started 13h ago · Confirmed · source: Transit agency API ## Recent history (last 90 days) - 2026-07-15 → ongoing · Escalator Escalator between street and mezzanine - 2026-07-15 → ongoing · Escalator Escalator between mezzanine and platform to Vienna/Franconia-Springfield - 2026-07-14 → 2026-07-16 (1d 7h) · Escalator Escalator between mezzanine and platform to New Carrolton/Largo Town Center - 2026-07-13 → 2026-07-15 (1d 7h) · Escalator Escalator between mezzanine and platform to Vienna/Franconia-Springfield - 2026-07-12 → 2026-07-14 (1d 7h) · Escalator Escalator between mezzanine and platform to New Carrolton/Largo Town Center ## Service contractor Service provider not yet verified. If you maintain these elevators or know who does, submit a tip at ## Data sources - **Transit agency API** — 5 records ## Common questions ### Is the Smithsonian, The Mall Entrance elevator working right now? No — 2 of 5 escalators out at Smithsonian, The Mall Entrance. The earliest active outage started 13h ago. ### How do I report a broken elevator at Smithsonian, The Mall Entrance? Use the report form at https://www.elevatoruptime.com/report. It takes about 15 seconds and no account is required. ### What's the 30-day elevator uptime at Smithsonian, The Mall Entrance? The 30-day elevator uptime at Smithsonian, The Mall Entrance is 71.4%. That's low — this building has had significant elevator downtime in the last 30 days. ## Report or correct - **Report a broken elevator or escalator:** - **Building owner or manager? Claim this listing:** — or email - **Elevator service contractor? Correct attribution:** — or email --- Site overview for agents: