# Elevator status for Smithsonian, The Mall Entrance station > Working — no active outages at Smithsonian, The Mall Entrance station. > > 30-day uptime 97.4% · 90-day 95.0% · 34 outages in the last 365 days · avg time to fix 2d 16h. Canonical: Location: 2900 Virginia Avenue NW, Washington, DC 20037 Transit agency: WMATA Equipment inventory: 13 escalators ## Status right now Last outage resolved 16d ago. ## Reliability - **30-day uptime:** 97.4% - **90-day uptime:** 95.0% - **Average time to fix (90 days):** 2d 16h - **Outages in last 365 days:** 34 ## Recent history (last 90 days) - 2026-10-14 → 2026-10-15 (1d 3h) · Escalator Escalator between mezzanine and platform to New Carrolton/Largo Town Center - 2026-10-09 → 2026-10-10 (1d 4h) · Escalator Escalator between mezzanine and platform to Vienna/Franconia-Springfield - 2026-10-01 → 2026-10-09 (7d 21h) · Escalator Escalator between mezzanine and platform to Vienna/Franconia-Springfield - 2026-09-30 → 2026-10-01 (1d 1h) · Escalator Escalator between mezzanine and platform to New Carrolton/Largo Town Center - 2026-09-22 → 2026-09-25 (2d 16h) · Escalator Escalator between mezzanine and platform to New Carrolton/Largo Town Center - 2026-09-22 → 2026-09-23 (1d 3h) · Escalator Escalator between street mezzanine - 2026-09-15 → 2026-09-30 (14d 12h) · Escalator Escalator between street and mezzanine - 2026-09-08 → 2026-09-09 (1d 6h) · Escalator Escalator between street and mezzanine - 2026-09-03 → 2026-09-04 (1d) · Escalator Escalator between street and mezzanine - 2026-09-02 → 2026-09-03 (1d) · Escalator Escalator between street mezzanine - 2026-08-26 → 2026-09-01 (5d 14h) · Escalator Escalator between mezzanine and platform to New Carrolton/Largo Town Center - 2026-08-26 → 2026-08-27 (1d 9h) · Escalator Escalator between mezzanine and platform to Vienna/Franconia-Springfield - 2026-08-26 → 2026-08-31 (5d 5h) · Escalator Escalator between mezzanine and platform to New Carrolton/Largo Town Center - 2026-08-26 → 2026-08-27 (1d 9h) · Escalator Escalator between street and mezzanine - 2026-08-26 → 2026-08-27 (1d 11h) · Escalator Escalator between mezzanine and platform to Vienna/Franconia-Springfield - 2026-08-25 → 2026-08-26 (1d) · Escalator Escalator between mezzanine and platform to New Carrolton/Largo Town Center - 2026-08-24 → 2026-08-27 (3d 12h) · Escalator Escalator between mezzanine and platform to Vienna/Franconia-Springfield - 2026-08-20 → 2026-08-21 (1d) · Escalator Escalator between mezzanine and platform to Vienna/Franconia-Springfield - 2026-08-17 → 2026-08-18 (23h 56m) · Escalator Escalator between mezzanine and platform to Vienna/Franconia-Springfield - 2026-08-13 → 2026-08-14 (1d) · Escalator Escalator between mezzanine and platform to New Carrolton/Largo Town Center ## Service contractor Service provider not yet verified. If you maintain these elevators or know who does, submit a tip at ## Data sources - **Transit agency API** — 34 records ## Common questions ### Is the Smithsonian, The Mall Entrance elevator working right now? Yes — no active outages at Smithsonian, The Mall Entrance. The last outage was resolved 16d ago. ### How do I report a broken elevator at Smithsonian, The Mall Entrance? Use the report form at https://www.elevatoruptime.com/report. It takes about 15 seconds and no account is required. ### What's the 30-day elevator uptime at Smithsonian, The Mall Entrance? The 30-day elevator uptime at Smithsonian, The Mall Entrance is 97.4%. That's decent — elevators have been operational most of the time, but there's room for improvement. ## Report or correct - **Report a broken elevator or escalator:** - **Building owner or manager? Claim this listing:** — or email - **Elevator service contractor? Claim your devices:** — or send a tip by email --- Site overview for agents: