# Elevator status for 5650 Arbor Hills Way > Not working — 1 active outage at 5650 Arbor Hills Way. > > 30-day uptime 75.0% · 1 incident in the last 365 days. Canonical: Location: Arbor Hills Way, The Colony, TX 79093 ## Status right now Out since 18d ago. ## Reliability - **30-day uptime:** 75.0% - **90-day uptime:** 75.0% - **Incidents in last 365 days:** 1 ## Active outages - **Reported by riders (1 report)** — earliest started 18d ago · Unconfirmed · source: User reports > BLDG 18, west elevator has been out of service since January 8th, 2026. No progress has been made with repairs despite multiple complaints to management ## Recent history (last 90 days) - 2026-07-08 → ongoing · Elevator ## Service contractor Service provider not yet verified. If you maintain these elevators or know who does, submit a tip at ## Data sources - **User reports** — 1 record ## Common questions ### Is the 5650 Arbor Hills Way elevator working right now? No — 1 active outage at 5650 Arbor Hills Way. The earliest active outage started 18d ago. ### How do I report a broken elevator at 5650 Arbor Hills Way? Use the report form at https://www.elevatoruptime.com/report. It takes about 15 seconds and no account is required. ### What's the 30-day elevator uptime at 5650 Arbor Hills Way? The 30-day elevator uptime at 5650 Arbor Hills Way is 75.0%. That's low — this building has had significant elevator downtime in the last 30 days. ## Report or correct - **Report a broken elevator or escalator:** - **Building owner or manager? Claim this listing:** — or email - **Elevator service contractor? Correct attribution:** — or email --- Site overview for agents: