# Elevator status for 710688 MACY'S SOUTH > Not working — all 2 elevators are out and all 2 escalators are out at 710688 MACY'S SOUTH. > > 30-day uptime 0.0% · 4 incidents in the last 365 days. Canonical: Location: 16511 SOUTHWEST FREEWAY, SUGAR LAND Equipment inventory: 2 elevators · 2 escalators ## Status right now Out since 15d ago. ## Reliability - **30-day uptime:** 0.0% - **90-day uptime:** 0.0% - **Incidents in last 365 days:** 4 ## Active outages - **2 escalators out** — earliest started 15d ago · Confirmed · source: Texas TDLR · 2 records > TDLR SubLicenseNumber=4513; last inspection 2025-05-27; evidence: https://www.tdlr.texas.gov/Elevator_SearchApp/Elevator > TDLR SubLicenseNumber=4520; last inspection 2025-05-27; evidence: https://www.tdlr.texas.gov/Elevator_SearchApp/Elevator - **Elevator PASSENGER / HYDRAULIC** — earliest started 15d ago · Confirmed · source: Texas TDLR > TDLR SubLicenseNumber=4519; last inspection 2025-05-27; evidence: https://www.tdlr.texas.gov/Elevator_SearchApp/Elevator - **Elevator FREIGHT / HYDRAULIC** — earliest started 15d ago · Confirmed · source: Texas TDLR > TDLR SubLicenseNumber=4518; last inspection 2025-05-27; evidence: https://www.tdlr.texas.gov/Elevator_SearchApp/Elevator ## Recent history (last 90 days) - 2026-05-27 → ongoing · Elevator FREIGHT / HYDRAULIC - 2026-05-27 → ongoing · Escalator ESCALATOR / ELECTRIC - 2026-05-27 → ongoing · Escalator ESCALATOR / ELECTRIC - 2026-05-27 → ongoing · Elevator PASSENGER / HYDRAULIC ## Service contractor Service provider not yet verified. If you maintain these elevators or know who does, submit a tip at ## Data sources - **Texas TDLR** — 4 records ## Common questions ### Is the 710688 MACY'S SOUTH elevator working right now? No — all 2 elevators are out and all 2 escalators are out at 710688 MACY'S SOUTH. The earliest active outage started 15d ago. ### How do I report a broken elevator at 710688 MACY'S SOUTH? Use the report form at https://www.elevatoruptime.com/report. It takes about 15 seconds and no account is required. ### What's the 30-day elevator uptime at 710688 MACY'S SOUTH? The 30-day elevator uptime at 710688 MACY'S SOUTH is 0.0%. That's low — this building has had significant elevator downtime in the last 30 days. ## Report or correct - **Report a broken elevator or escalator:** - **Building owner or manager? Claim this listing:** — or email - **Elevator service contractor? Correct attribution:** — or email --- Machine-readable feed of all buildings with outages: Site overview for agents: