# Elevator status for CUSHMAN AND WAKEFIELD > Working — no active outages at CUSHMAN AND WAKEFIELD. Canonical: Location: 500 5 Avenue, Manhattan ## Status right now Working — no active outages at CUSHMAN AND WAKEFIELD. ## Reliability Tracking started 2026-04-16. Not enough history yet to publish uptime. ## Recent history (last 90 days) No outages recorded in the last 90 days. ## Complaint signals 8 elevator-related complaints on file from NYC 311 and DOB records. These are unverified signals, not confirmed outages. - 2025-11-19 · Elevator - Multiple Devices On Property · NYC 311 · Closed - 2025-11-19 · Elevator: Multiple Devices on Property · NYC DOB · CLOSED · disposition I2 - 2023-09-20 · Elevator: Multiple Devices on Property · NYC DOB · CLOSED · disposition I2 - 2022-07-15 · Elevator: Single Device on Property/No Alternate Service · NYC DOB · CLOSED · disposition A8 - 2021-09-12 · Elevator: Multiple Devices on Property · NYC DOB · CLOSED · disposition I2 - 2009-10-19 · Elevator: Defective/Inoperative · NYC DOB · CLOSED · disposition I2 - 2006-12-08 · Elevator: Defective/Inoperative · NYC DOB · CLOSED · disposition I2 - 1994-07-25 · Elevator: Defective/Inoperative · NYC DOB · CLOSED · disposition I2 ## Ownership & management - **500 FIFTH AVENUE (NEW YORK) LLC** (owner, sources: acris, pluto_nyc) ## Service contractors More than one company is on record for this building: - **Schindler Group** (Services) — according to NYC DOB record M01328067-I1, observed 2026-04-17, inferred from permits - **KONE Corporation** (Services) — according to NYC DOB record M00490249-I1, observed 2026-04-16, inferred from permits Contractors and building owners can submit corrections. ## Common questions ### Is the CUSHMAN AND WAKEFIELD elevator working right now? Yes — no active outages at CUSHMAN AND WAKEFIELD. ### How do I report a broken elevator at CUSHMAN AND WAKEFIELD? Use the report form at https://www.elevatoruptime.com/report. It takes about 15 seconds and no account is required. ### Who maintains the elevators at CUSHMAN AND WAKEFIELD? More than one company is on record for CUSHMAN AND WAKEFIELD: Schindler Group (services), KONE Corporation (services). A building can have separate companies for different elevators, such as freight or accessibility lifts. Service relationships can change — building owners and contractors can submit corrections. ## Report or correct - **Report a broken elevator or escalator:** - **Building owner or manager? Claim this listing:** — or email - **Elevator service contractor? Claim your devices:** — or send a tip by email --- Site overview for agents: