# Elevator status for 509 West 38 Street > Working — no active outages at 509 West 38 Street. Canonical: Location: New York, US ## Status right now Working — no active outages at 509 West 38 Street. ## Reliability Tracking started 2026-06-21. Not enough history yet to publish uptime. ## Recent history (last 90 days) No outages recorded in the last 90 days. ## Complaint signals 4 elevator-related complaints on file from NYC 311 and DOB records. These are unverified signals, not confirmed outages. - 2016-09-15 · Category 67 · NYC DOB · CLOSED · disposition L2 - 2016-02-13 · Category 67 · NYC DOB · CLOSED · disposition I2 - 2016-01-14 · Category 67 · NYC DOB · CLOSED · disposition I2 - 2015-11-19 · Category 67 · NYC DOB · CLOSED · disposition H1 ## Service contractor Service provider not yet verified. If you maintain these elevators or know who does, submit a tip at ## Common questions ### Is the 509 West 38 Street elevator working right now? Yes — no active outages at 509 West 38 Street. ### How do I report a broken elevator at 509 West 38 Street? Use the report form at https://www.elevatoruptime.com/report. It takes about 15 seconds and no account is required. ## Report or correct - **Report a broken elevator or escalator:** - **Building owner or manager? Claim this listing:** — or email - **Elevator service contractor? Correct attribution:** — or email --- Site overview for agents: