# Elevator status for HEB #497-HOUSTON > Working — no active outages at HEB #497-HOUSTON. Canonical: Location: 1621 SOUTH MASON, KATY Equipment inventory: 1 elevator ## Status right now Working — no active outages at HEB #497-HOUSTON. ## Reliability Tracking started 2026-06-11. Not enough history yet to publish uptime. ## Recent history (last 90 days) No outages recorded in the last 90 days. ## Service contractor Service provider not yet verified. If you maintain these elevators or know who does, submit a tip at ## Common questions ### Is the HEB #497-HOUSTON elevator working right now? Yes — no active outages at HEB #497-HOUSTON. ### How do I report a broken elevator at HEB #497-HOUSTON? Use the report form at https://www.elevatoruptime.com/report. It takes about 15 seconds and no account is required. ## Report or correct - **Report a broken elevator or escalator:** - **Building owner or manager? Claim this listing:** — or email - **Elevator service contractor? Correct attribution:** — or email --- Machine-readable feed of all buildings with outages: Site overview for agents: