# Elevator status for 51 Madison Avenue > Working — no active outages at 51 Madison Avenue. Canonical: Location: 51 Madison Avenue, Manhattan ## Status right now Working — no active outages at 51 Madison Avenue. ## Reliability Tracking started 2026-04-16. Not enough history yet to publish uptime. ## Recent history (last 90 days) No outages recorded in the last 90 days. ## Complaint signals 3 elevator-related complaints on file from NYC 311 and DOB records. These are unverified signals, not confirmed outages. - 2020-12-07 · Elevator: Single Device on Property/No Alternate Service · NYC DOB · CLOSED · disposition A8 - 2019-11-18 · Elevator: Multiple Devices on Property · NYC DOB · CLOSED · disposition I2 - 1994-11-07 · Elevator: Defective/Inoperative · NYC DOB · CLOSED · disposition J2 ## Ownership & management - **NEW YORK LIFE INSURANCE CO INC** (owner, sources: pluto_nyc) ## Service contractor Otis Elevator Company _Most recent elevator permits at this address were filed by this firm, according to NYC DOB (record M00365938-I1). Observed Apr 16, 2026._ Confidence: inferred from permits. ## Common questions ### Is the 51 Madison Avenue elevator working right now? Yes — no active outages at 51 Madison Avenue. ### How do I report a broken elevator at 51 Madison Avenue? Use the report form at https://www.elevatoruptime.com/report. It takes about 15 seconds and no account is required. ### Who maintains the elevators at 51 Madison Avenue? Recent elevator permits at 51 Madison Avenue have been filed by Otis Elevator Company, according to NYC DOB Elevator Permit Applications. Service relationships can change — building owners and contractors can submit corrections. ## Report or correct - **Report a broken elevator or escalator:** - **Building owner or manager? Claim this listing:** — or email - **Elevator service contractor? Claim your devices:** — or send a tip by email --- Site overview for agents: