Elevator Uptime

Elevator outages in New York

New York has more residential, office, and transit elevators than any US city — and more elevator outages. Elevator Uptime maintains a public, searchable record: every apartment building, every office tower, every subway station. Report a broken elevator in 15 seconds. No account, no email.

Tracked buildings
39,742
Active outages
463
Affected buildings
287

Outage history — last 12 months

2,000 recorded outages across tracked New York buildings. Record begins October 2025.

0140280Oct 25: 25 outagesOct 25Nov 25: 164 outagesNov 25Dec 25: 179 outagesDec 25Jan 26: 185 outagesJan 26Feb 26: 154 outagesFeb 26Mar 26: 167 outagesMar 26Apr 26: 280 outagesApr 26May 26: 202 outagesMay 26Jun 26: 210 outagesJun 26Jul 26: 236 outagesJul 26Aug 26: 173 outagesAug 26Sep 26: 25 outagesSep 26

Each bar counts outages by the month they began, drawn from regulatory records and live-feed archives. A month with no bar had no recorded outages in our data — not necessarily zero real outages.

Affected buildings

Showing 100 of 287 buildings with active outages. View the full buildings list →

Elevator contractors active in New York

Companies named as elevator contractor on the most public records for New York buildings we track. Ranked by building count across all plausible sources.

  • KONE Corporation
    Sources: NYC DOB · OEM
    1,230 buildings
    3% of tracked
  • Otis Worldwide Corporation
    Sources: NYC DOB · OEM
    1,045 buildings
    3% of tracked
  • Precision Elevator Limited
    Sources: NYC DOB
    843 buildings
    2% of tracked
  • Schindler Group
    Sources: NYC DOB · OEM
    643 buildings
    2% of tracked
  • Alliance Elevator Company, LLC
    Sources: NYC DOB
    638 buildings
    2% of tracked
  • TK Elevator
    Sources: NYC DOB · OEM
    381 buildings
    1% of tracked
  • Liberty Elevator Co., Inc.
    Sources: NYC DOB
    169 buildings
  • Mobility Elevator & Lift CO South LLC
    Sources: NYC DOB
    143 buildings
  • Centennial Elevator Industries Inc
    Sources: NYC DOB
    108 buildings
  • C & C Elevator Consultants Inc.
    Sources: NYC DOB
    101 buildings
  • Millennium Elevator Enterprises, LLC
    Sources: NYC DOB
    76 buildings
  • ALLIANCE ELEVATOR COMPANY
    Sources: NYC DOB
    66 buildings

Inclusion reflects a building-to-contractor link observed in at least one public record (permit filing, regulatory registry, or verified claim). Service relationships change and records can lag — contractors and building owners can request corrections at /methodology.

All tracked buildings (39,742)

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Showing 500 of 39,742 tracked buildings.

Elevator outages in New York

New York's rules are stricter than most. Under the NYC Housing Maintenance Code, a residential elevator outage classified as a Class C hazard must be corrected within 24 hours of notice to New York City's Housing Preservation and Development (HPD). Enforcement runs through NYC311 and the Department of Buildings' records system, both of which make individual elevator inspection history public. Tenants in rent-stabilized buildings have additional rent-abatement remedies when the elevator is out for extended periods.

Transit coverage is anchored by the Metropolitan Transportation Authority (MTA). The agency publishes live elevator and escalator status for every station with an accessible route at mta.info/elevator-escalator-status, and the MTA accessibility page is the fastest check before a trip. Outages at MTA stations are added to the public record here the moment they appear on the agency feed.

How to report a broken elevator in New York

  • Residential tenants: NYC311 routes to HPD for enforcement
  • Commercial and hospital buildings: NYC311 routes to the Department of Buildings
  • MTA subway stations: use the MTA elevator and escalator status page, or call MTA Accessibility
  • Any building, public record: file an outage on Elevator Uptime in 15 seconds

For the full reporting guide, see how to report a broken elevator.

Transit agencies covering New York