Elevator Uptime

Elevator outages in New York

New York has more residential, office, and transit elevators than any US city — and more elevator outages. Elevator Uptime maintains a public, searchable record: every apartment building, every office tower, every subway station. Report a broken elevator in 15 seconds. No account, no email.

Tracked buildings
7,705
Active outages
125
Affected buildings
81

Outage history — last 12 months

893 recorded outages across tracked New York buildings. Record begins June 2025.

070140Jul 25Aug 25Sep 25Oct 25Nov 25Dec 25Jan 26Feb 26Mar 26Apr 26May 26Jun 26

Each bar counts outages by the month they began, drawn from regulatory records and live-feed archives. A month with no bar had no recorded outages in our data — not necessarily zero real outages.

Affected buildings

Elevator contractors active in New York

Companies named as elevator contractor on the most public records for New York buildings we track. Ranked by building count across all plausible sources.

  • KONE Corporation
    Sources: NYC DOB · OEM
    65 buildings
    1% of tracked
  • Precision Elevator Limited
    Sources: NYC DOB
    54 buildings
    1% of tracked
  • Otis Worldwide Corporation
    Sources: NYC DOB · OEM
    47 buildings
    1% of tracked
  • Schindler Group
    Sources: NYC DOB · OEM
    43 buildings
    1% of tracked
  • Mobility Elevator & Lift CO South LLC
    Sources: NYC DOB
    34 buildings
  • Alliance Elevator Company, LLC
    Sources: NYC DOB
    25 buildings
  • TK Elevator
    Sources: NYC DOB · OEM
    24 buildings
  • March Elevator Limited
    Sources: NYC DOB
    13 buildings
  • A & a Elevator INC.
    Sources: NYC DOB
    11 buildings
  • Innocore Pro Elevator, Inc.
    Sources: NYC DOB
    8 buildings
  • Millennium Elevator Enterprises, LLC
    Sources: NYC DOB
    7 buildings
  • Moving Up Lifts Inc
    Sources: NYC DOB
    6 buildings

Inclusion reflects a building-to-contractor link observed in at least one public record (permit filing, regulatory registry, or verified claim). Service relationships change and records can lag — contractors and building owners can request corrections at /methodology.

All tracked buildings (7,705)

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Showing 500 of 7,705 tracked buildings.

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Elevator outages in New York

New York's rules are stricter than most. Under the NYC Housing Maintenance Code, a residential elevator outage classified as a Class C hazard must be corrected within 24 hours of notice to New York City's Housing Preservation and Development (HPD). Enforcement runs through NYC311 and the Department of Buildings' records system, both of which make individual elevator inspection history public. Tenants in rent-stabilized buildings have additional rent-abatement remedies when the elevator is out for extended periods.

Transit coverage is anchored by the Metropolitan Transportation Authority (MTA). The agency publishes live elevator and escalator status for every station with an accessible route at mta.info/elevator-escalator-status, and the MTA accessibility page is the fastest check before a trip. Outages at MTA stations are added to the public record here the moment they appear on the agency feed.

How to report a broken elevator in New York

  • Residential tenants: NYC311 routes to HPD for enforcement
  • Commercial and hospital buildings: NYC311 routes to the Department of Buildings
  • MTA subway stations: use the MTA elevator and escalator status page, or call MTA Accessibility
  • Any building, public record: file an outage on Elevator Uptime in 15 seconds

For the full reporting guide, see how to report a broken elevator.

Transit agencies covering New York

Report an outageView the map