Elevator outages in New York

New York has more residential, office, and transit elevators than any US city — and more elevator outages. Elevator Uptime maintains a public, searchable record: every apartment building, every office tower, every subway station. Report a broken elevator in 15 seconds. No account, no email.

Tracked buildings

39,140

Active outages

231

Affected buildings

Outage history — last 12 months

2,000 recorded outages across tracked New York buildings. Record begins September 2025.

Each bar counts outages by the month they began, drawn from regulatory records and live-feed archives. A month with no bar had no recorded outages in our data — not necessarily zero real outages.

Affected buildings

Elevator contractors active in New York

Companies named as elevator contractor on the most public records for New York buildings we track. Ranked by building count across all plausible sources.

KONE Corporation
Sources: NYC DOB · OEM
1,230 buildings
3% of tracked
Otis Worldwide Corporation
Sources: NYC DOB · OEM
1,045 buildings
3% of tracked
Precision Elevator Limited
Sources: NYC DOB
843 buildings
2% of tracked
Schindler Group
Sources: NYC DOB · OEM
641 buildings
2% of tracked
Alliance Elevator Company, LLC
Sources: NYC DOB
638 buildings
2% of tracked
TK Elevator
Sources: NYC DOB · OEM
381 buildings
1% of tracked
Liberty Elevator Co., Inc.
Sources: NYC DOB
167 buildings
Mobility Elevator & Lift CO South LLC
Sources: NYC DOB
143 buildings
C & C Elevator Consultants Inc.
Sources: NYC DOB
100 buildings
Centennial Elevator Industries Inc
Sources: NYC DOB
84 buildings
Millennium Elevator Enterprises, LLC
Sources: NYC DOB
59 buildings
Elevator Solutions
Sources: NYC DOB
47 buildings

Inclusion reflects a building-to-contractor link observed in at least one public record (permit filing, regulatory registry, or verified claim). Service relationships change and records can lag — contractors and building owners can request corrections at /methodology.

All tracked buildings (39,140)

Showing 500 of 39,140 tracked buildings.

View all 39,140 New York buildings →

Elevator outages in New York

New York's rules are stricter than most. Under the NYC Housing Maintenance Code, a residential elevator outage classified as a Class C hazard must be corrected within 24 hours of notice to New York City's Housing Preservation and Development (HPD). Enforcement runs through NYC311 and the Department of Buildings' records system, both of which make individual elevator inspection history public. Tenants in rent-stabilized buildings have additional rent-abatement remedies when the elevator is out for extended periods.

Transit coverage is anchored by the Metropolitan Transportation Authority (MTA). The agency publishes live elevator and escalator status for every station with an accessible route at mta.info/elevator-escalator-status, and the MTA accessibility page is the fastest check before a trip. Outages at MTA stations are added to the public record here the moment they appear on the agency feed.

How to report a broken elevator in New York

Residential tenants: NYC311 routes to HPD for enforcement
Commercial and hospital buildings: NYC311 routes to the Department of Buildings
MTA subway stations: use the MTA elevator and escalator status page, or call MTA Accessibility
Any building, public record: file an outage on Elevator Uptime in 15 seconds

For the full reporting guide, see how to report a broken elevator.

Transit agencies covering New York

MTA status →

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