Elevator Uptime

Press & media kit

Elevator Uptime is a free public record of elevator and escalator outages — a “Zillow for elevators.” Riders report in about 15 seconds, regulatory filings and transit feeds fill in the rest, and every building gets a public scorecard. Powered by FIELDBOSS.

By the numbers

37,369
Buildings tracked
3,249
Outages recorded
964
Contractors on record
11 + 7
Cities & transit systems

Counts update automatically as new ingests and rider reports land.

Press contact

Corry Greenbaum
corry.greenbaum@rimrock.com

We respond to press inquiries within 24 hours. Happy to arrange an interview with Jonathan Taub or pull a custom data cut for your story.

Story angles

  • A Zillow for elevators — and the first public scoreboard for accessibility

    Renters have Zillow. Drivers have Carfax. Diners have Yelp. Until now, the millions of people who depend on elevators and escalators to leave their apartment, reach their subway platform, or navigate a hospital have had nothing — uptime and outage histories have lived in closed systems between manufacturers, service contractors, and building owners. Elevator Uptime opens the data: a searchable record of every verifiable outage at any tracked building across North America and the UK, sourced from regulatory filings, live transit feeds, and anonymous rider reports. Accessibility has usually been reported as an exception or a bottom-of-page compliance note; this dataset puts it on the scoreboard. The site doesn’t assign blame to landlords or contractors — it publishes the data, cites every source, and lets readers draw their own conclusions.

    See how the data is sourced
  • A year of New York elevator outages, mapped, charted, and linkable

    The New York City dashboard shows every currently broken elevator and escalator at a tracked building, a month-by-month chart of when outages began, and the list of buildings with open issues. The data is stitched together from NYC DOB permit records, the MTA’s live status feed, and anonymous rider reports submitted through the site. Stories can hook into a specific borough, a specific line, or the trailing-twelve-month trend — and the page is the same URL your readers can click through to verify.

    Open the New York dashboard
  • Every tracked building gets a public scorecard — here’s a Bronx apartment building with ten open outages

    1580 Story Avenue, a Soundview residential building, has ten open elevator and escalator outages as of today. Its scorecard shows 30- and 90-day uptime, average time-to-fix, a weekly timeline of outages, the equipment inventory by type, and the service contractor on record — with a citation back to the underlying NYC DOB permit. This is the pattern every tracked building follows: tenants can hand it to a landlord, reporters can fact-check it.

    See the 1580 Story Avenue scorecard

For quote requests

Jonathan Taub, President of Rimrock Corporation

Jonathan Taub

President, Rimrock Corporation (maker of FIELDBOSS)

Jonathan leads the team behind FIELDBOSS, the field-service platform used by elevator contractors across North America. He built Elevator Uptime to put the same transparency riders deserve into the hands of the public, not just the industry.

Download headshot (JPG)

Brand assets

Use “Elevator Uptime” (two words, both capitalised) when referring to the platform. FIELDBOSS is the platform’s parent product; Rimrock Corporation is the company behind FIELDBOSS.

What we will and won’t share

Happy to help with: custom leaderboards, outage histories for a named building, totals scoped to a city, neighbourhood, or transit line, and background interviews on how the data pipeline works.

We don’t publish: bulk CSV dumps of our database. Every number on the site is traceable to a public source — ask us for the cut you need and we’ll help you verify it.