Elevator Uptime

Elevator outages in London

London's lifts keep flats, offices, and Tube stations moving across a city where roughly a third of Underground stations offer step-free access. Elevator Uptime tracks every indexed residential, commercial, and transit lift in a public record. Report a broken lift in 15 seconds. No account, no email.

Tracked buildings
59
Active outages
9
Affected buildings
7

Outage history — last 12 months

30 recorded outages across tracked London buildings. Record begins April 2026.

01530May 25Jun 25Jul 25Aug 25Sep 25Oct 25Nov 25Dec 25Jan 26Feb 26Mar 26Apr 26

Each bar counts outages by the month they began, drawn from regulatory records and live-feed archives. A month with no bar had no recorded outages in our data — not necessarily zero real outages.

Affected buildings

All tracked buildings (59)

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Lift outages in London

Under the Equality Act 2010, landlords, housing associations, and public service providers must make reasonable adjustments for disabled residents and visitors when a lift is out of service. Social landlords are subject to Housing Ombudsman jurisdiction; private landlords answer to the local authority's environmental health team. Lift safety itself is governed by the Lifts Regulations 2016, with continuing maintenance requirements under LOLER 2016.

Transit coverage is anchored by Transport for London (TfL). TfL publishes step-free access status in real time, including every Tube, Elizabeth line, and Overground station with accessible routes. As of late 2025, 94 of the Underground's 272 stations (roughly a third) have step-free access, per TfL's step-free access project page. The London Underground, which opened in January 1863, is the oldest underground rapid-transit system in the world. Lift outages at TfL stations are added to the public record here the moment they appear on the agency feed.

How to report a broken lift in London

  • Council housing tenants: contact your local housing officer
  • Housing association tenants: local officer first, then the Housing Ombudsman
  • Private tenants: local authority environmental health team
  • TfL stations: report through TfL Customer Services or the Access & Equality team
  • Any building, public record: file an outage on Elevator Uptime in 15 seconds

For the full reporting guide, see how to report a broken elevator.

Transit agencies covering London