Elevator outages in Dallas

Dallas's downtown office towers, mixed-use developments, and residential high-rises rely on elevators regulated by the Texas Department of Licensing and Regulation. Elevator Uptime keeps a public record of every indexed building and the outages reported against it. Report a broken elevator in 15 seconds. No account, no email.

Rider reports (1)

THE RIENZI AT TURTLE CREEK
Reported out
3500 FAIRMONT STREET, DALLAS
3 of 4 elevators not working
Read the full report at THE RIENZI AT TURTLE CREEK31d ago

Tracked buildings

3,571

Active outages

Affected buildings

Outage history — last 12 months

1 recorded outage across tracked Dallas buildings. Record begins September 2026.

Each bar counts outages by the month they began, from live transit feeds and rider reports. A month with no bar had no recorded outages in our data — not necessarily zero real outages.

Inspection records — last 12 months

2,175 inspection records across tracked Dallas buildings. Record begins October 2025.

Each bar counts regulator inspection records (violations, expired certificates, inspection findings) by the month they were filed. They are compliance filings, not outages, and do not mean an elevator was out of service.

Affected buildings

THE RIENZI AT TURTLE CREEKDALLAS1 active

Elevator contractors active in Dallas

Companies named as elevator contractor on the most public records for Dallas buildings we track. Ranked by building count across all plausible sources.

HRM Construction inc.
Sources: Dallas Permits
1 buildings
9271-3254 Québec inc
Sources: Dallas Permits
1 buildings
9056025 Canada inc.
Sources: Dallas Permits
1 buildings
ZMA Contracting Services, LLC
Sources: Dallas Permits
1 buildings
9260-0899 Québec inc.
Sources: Dallas Permits
1 buildings
PJA construction inc.
Sources: Dallas Permits
1 buildings
Construction Rosemont inc.
Sources: Dallas Permits
1 buildings

Inclusion reflects a building-to-contractor link observed in at least one public record (permit filing, regulatory registry, or verified claim). Service relationships change and records can lag — contractors and building owners can request corrections at /methodology.

All tracked buildings (3,571)

Showing 500 of 3,571 tracked buildings.

View all 3,571 Dallas buildings →

Elevator outages in Dallas

Elevators in Dallas are regulated at the state level by the Texas Department of Licensing and Regulation (TDLR), Elevators, Escalators and Related Equipment program. Texas Health and Safety Code, Chapter 754 forms the statutory basis, covering registration, inspection cycles, and contractor licensing for elevators and escalators statewide. TDLR accepts public complaints about unsafe or out-of-service equipment through its online complaint portal.

City-level permitting and code enforcement is handled by the City of Dallas. Tenants and residents with habitability concerns can contact Dallas 311. Outage reports on this page come from riders, tenants, and building staff, combined with the TDLR-registered building and contractor record — there is no city-managed real-time elevator feed for Dallas.

How to report a broken elevator in Dallas

Safety hazard or unlicensed work: TDLR complaint portal
Residential tenants: Dallas 311 for habitability enforcement
Commercial buildings: TDLR, or the building's property management team
Any building, public record: file an outage on Elevator Uptime in 15 seconds

For the full reporting guide, see how to report a broken elevator.

Report an outage View the map

Elevator outages in Dallas

Rider reports (1)

THE RIENZI AT TURTLE CREEK

Outage history — last 12 months

Inspection records — last 12 months

Affected buildings

Elevator contractors active in Dallas

All tracked buildings (3,571)

Elevator outages in Dallas

How to report a broken elevator in Dallas