Elevator Uptime

Elevator outages in Austin

Austin's fast-growing stock of residential towers, office buildings, and hospitality properties all depend on elevators regulated by the Texas Department of Licensing and Regulation. Elevator Uptime keeps a public record of every indexed building and the outages reported against it. Report a broken elevator in 15 seconds. No account, no email.

Rider reports (2)

  1. ACC BLOCK AT 23RD APARTMENTS

    Reported out

    2222 PEARL STREET, AUSTIN

    Both elevators have not been working since last week.

    Read the full report at ACC BLOCK AT 23RD APARTMENTS

  2. VILLAS ON NUECES

    Reported out

    2207 NUECES ST, AUSTIN

    Both elevators have been broken for over a month

    Read the full report at VILLAS ON NUECES
Tracked buildings
3,428
Active outages
2
Affected buildings
2

Outage history — last 12 months

2 recorded outages across tracked Austin buildings. Record begins August 2026.

012Nov 25Dec 25Jan 26Feb 26Mar 26Apr 26May 26Jun 26Jul 26Aug 26: 1 outageAug 26Sep 26: 1 outageSep 26Oct 26

Each bar counts outages by the month they began, from live transit feeds and rider reports. A month with no bar had no recorded outages in our data — not necessarily zero real outages.

Inspection records — last 12 months

1,892 inspection records across tracked Austin buildings. Record begins October 2025.

0220440Nov 25: 54 inspection recordsNov 25Dec 25: 21 inspection recordsDec 25Jan 26: 72 inspection recordsJan 26Feb 26: 73 inspection recordsFeb 26Mar 26: 89 inspection recordsMar 26Apr 26: 162 inspection recordsApr 26May 26: 294 inspection recordsMay 26Jun 26: 436 inspection recordsJun 26Jul 26: 223 inspection recordsJul 26Aug 26: 221 inspection recordsAug 26Sep 26: 226 inspection recordsSep 26Oct 26

Each bar counts regulator inspection records (violations, expired certificates, inspection findings) by the month they were filed. They are compliance filings, not outages, and do not mean an elevator was out of service.

Affected buildings

All tracked buildings (3,428)

+

Showing 500 of 3,428 tracked buildings.

View all 3,428 Austin buildings →

Elevator outages in Austin

Elevators in Austin are regulated at the state level by the Texas Department of Licensing and Regulation (TDLR), Elevators, Escalators and Related Equipment program. Texas Health and Safety Code, Chapter 754 requires registration of covered equipment, periodic safety inspections, and the use of licensed contractors for installation and maintenance. Complaints about unsafe or out-of-service elevators can be filed with TDLR through its online complaint portal.

Local code enforcement for habitability issues falls to the Austin Code Department. Tenants and residents can also contact Austin 311. Outage reports on this page come from riders, tenants, and building staff, combined with the TDLR-registered building and contractor record — there is no city-managed real-time elevator feed for Austin.

How to report a broken elevator in Austin

  • Safety hazard or unlicensed work: TDLR complaint portal
  • Residential tenants: Austin 311 or the Austin Code Department for habitability enforcement
  • Commercial buildings: TDLR, or the building's property management team
  • Any building, public record: file an outage on Elevator Uptime in 15 seconds

For the full reporting guide, see how to report a broken elevator.

Report an outageView the map