Elevator Uptime

Elevator outages in Austin

Austin's fast-growing stock of residential towers, office buildings, and hospitality properties all depend on elevators regulated by the Texas Department of Licensing and Regulation. Elevator Uptime keeps a public record of every indexed building and the outages reported against it. Report a broken elevator in 15 seconds. No account, no email.

Tracked buildings
3,388
Active outages
1,892
Affected buildings
587

Outage history — last 12 months

1,277 recorded outages across tracked Austin buildings. Record begins July 2025.

0220440Aug 25: 26 outagesAug 25Sep 25: 16 outagesSep 25Oct 25: 39 outagesOct 25Nov 25: 54 outagesNov 25Dec 25: 21 outagesDec 25Jan 26: 72 outagesJan 26Feb 26: 73 outagesFeb 26Mar 26: 89 outagesMar 26Apr 26: 162 outagesApr 26May 26: 286 outagesMay 26Jun 26: 431 outagesJun 26Jul 26

Each bar counts outages by the month they began, drawn from regulatory records and live-feed archives. A month with no bar had no recorded outages in our data — not necessarily zero real outages.

Affected buildings

Showing 100 of 587 buildings with active outages. View the full buildings list →

All tracked buildings (3,388)

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Showing 500 of 3,388 tracked buildings.

Elevator outages in Austin

Elevators in Austin are regulated at the state level by the Texas Department of Licensing and Regulation (TDLR), Elevators, Escalators and Related Equipment program. Texas Health and Safety Code, Chapter 754 requires registration of covered equipment, periodic safety inspections, and the use of licensed contractors for installation and maintenance. Complaints about unsafe or out-of-service elevators can be filed with TDLR through its online complaint portal.

Local code enforcement for habitability issues falls to the Austin Code Department. Tenants and residents can also contact Austin 311. Outage reports on this page come from riders, tenants, and building staff, combined with the TDLR-registered building and contractor record — there is no city-managed real-time elevator feed for Austin.

How to report a broken elevator in Austin

  • Safety hazard or unlicensed work: TDLR complaint portal
  • Residential tenants: Austin 311 or the Austin Code Department for habitability enforcement
  • Commercial buildings: TDLR, or the building's property management team
  • Any building, public record: file an outage on Elevator Uptime in 15 seconds

For the full reporting guide, see how to report a broken elevator.