Elevator Uptime

Elevator outages in San Antonio

San Antonio's convention facilities, medical complexes, and residential buildings all depend on elevators regulated by the Texas Department of Licensing and Regulation. Elevator Uptime keeps a public record of every indexed building and the outages reported against it. Report a broken elevator in 15 seconds. No account, no email.

Tracked buildings
3,023
Active outages
1,905
Affected buildings
938

Outage history — last 12 months

1,316 recorded outages across tracked San Antonio buildings. Record begins September 2025.

0200400Oct 25: 29 outagesOct 25Nov 25: 41 outagesNov 25Dec 25: 35 outagesDec 25Jan 26: 25 outagesJan 26Feb 26: 32 outagesFeb 26Mar 26: 69 outagesMar 26Apr 26: 112 outagesApr 26May 26: 114 outagesMay 26Jun 26: 394 outagesJun 26Jul 26: 281 outagesJul 26Aug 26: 167 outagesAug 26Sep 26

Each bar counts outages by the month they began, drawn from regulatory records and live-feed archives. A month with no bar had no recorded outages in our data — not necessarily zero real outages.

Affected buildings

Showing 100 of 938 buildings with active outages. View the full buildings list →

Elevator contractors active in San Antonio

Companies named as elevator contractor on the most public records for San Antonio buildings we track. Ranked by building count across all plausible sources.

  • KONE Corporation
    Sources: FL DBPR · OEM
    2 buildings
  • KONE INC
    Sources: FL DBPR
    2 buildings

Inclusion reflects a building-to-contractor link observed in at least one public record (permit filing, regulatory registry, or verified claim). Service relationships change and records can lag — contractors and building owners can request corrections at /methodology.

All tracked buildings (3,023)

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Showing 500 of 3,023 tracked buildings.

View all 3,023 San Antonio buildings →

Elevator outages in San Antonio

Elevators in San Antonio are regulated at the state level by the Texas Department of Licensing and Regulation (TDLR), Elevators, Escalators and Related Equipment program. Texas Health and Safety Code, Chapter 754 provides the statutory framework, covering unit registration, recurring safety inspections, and contractor licensing requirements statewide. TDLR accepts public complaints about unsafe or non-operational equipment through its online complaint portal.

Local building permitting and code enforcement for habitability concerns is handled by the City of San Antonio Development Services Department. Tenants and residents can reach city services through San Antonio 311. Outage reports on this page come from riders, tenants, and building staff, combined with the TDLR-registered building and contractor record — there is no city-managed real-time elevator feed for San Antonio.

How to report a broken elevator in San Antonio

  • Safety hazard or unlicensed work: TDLR complaint portal
  • Residential tenants: San Antonio 311 or Development Services for habitability enforcement
  • Commercial buildings: TDLR, or the building's property management team
  • Any building, public record: file an outage on Elevator Uptime in 15 seconds

For the full reporting guide, see how to report a broken elevator.

Report an outageView the map