Elevator Uptime

Elevator outages in Washington, DC

Washington, DC's residential towers, federal office buildings, and Metro stations all depend on working elevators. Elevator Uptime tracks every indexed building's outage history in a public, searchable record. Report a broken elevator in 15 seconds. No account, no email.

Rider reports (1)

  1. 225 I Street Northeast

    Reported out

    225 I Street NE, Washington

    Both elevators (2 of 2) are broken as of about 7pm. People were trapped for a time but have since gotten out. No communication from…

    Read the full report at 225 I Street NortheastReported
Tracked buildings
2,645
Active outages
32
Affected buildings
26

Outage history — last 12 months

2,000 recorded outages across tracked Washington, DC buildings. Record begins May 2026.

0275550Nov 25Dec 25Jan 26Feb 26Mar 26Apr 26May 26: 15 outagesMay 26Jun 26: 321 outagesJun 26Jul 26: 546 outagesJul 26Aug 26: 443 outagesAug 26Sep 26: 398 outagesSep 26Oct 26: 277 outagesOct 26

Each bar counts outages by the month they began, from live transit feeds and rider reports. A month with no bar had no recorded outages in our data — not necessarily zero real outages.

Affected buildings

All tracked buildings (2,645)

+

Showing 500 of 2,645 tracked buildings.

View all 2,645 Washington, DC buildings →

Elevator outages in Washington, DC

The District's residential landlords are bound by the DC Housing Code, which requires prompt repair of elevator outages and accommodation for disabled tenants. Complaints are filed with the DC Department of Buildings and the Department of Consumer and Regulatory Affairs. Federal buildings are subject to GSA maintenance standards; ADA Title II governs accessibility across federal property.

Transit coverage is anchored by the Washington Metropolitan Area Transit Authority (WMATA). The agency publishes live elevator and escalator status for every Metrorail station at wmata.com/ride/elevators-escalators, including planned outages for the system's ongoing escalator modernization program. Outages at WMATA stations are added to the public record here the moment they appear on the agency feed.

How to report a broken elevator in DC

  • Residential tenants: DC Department of Buildings or DCRA housing complaint line
  • Federal buildings: GSA facility services, or the agency's tenant representative
  • WMATA stations: use the WMATA elevator and escalator status page, or call WMATA customer service
  • Any building, public record: file an outage on Elevator Uptime in 15 seconds

For the full reporting guide, see how to report a broken elevator.

Transit agencies covering Washington, DC

Report an outageView the map