Elevator Uptime

Elevator outages in Chicago

Chicago's stock of residential towers, Loop office buildings, and CTA rail stations all rely on working elevators. Elevator Uptime tracks every indexed building's outage history in a public, searchable record. Report a broken elevator in 15 seconds. No account, no email.

Tracked buildings
100,191
Active outages
20,770
Affected buildings
416

Outage history — last 12 months

2,000 recorded outages across tracked Chicago buildings. Record begins April 2026.

0400800Aug 25Sep 25Oct 25Nov 25Dec 25Jan 26Feb 26Mar 26Apr 26: 373 outagesApr 26May 26: 798 outagesMay 26Jun 26: 633 outagesJun 26Jul 26: 196 outagesJul 26

Each bar counts outages by the month they began, drawn from regulatory records and live-feed archives. A month with no bar had no recorded outages in our data — not necessarily zero real outages.

Affected buildings

Showing 100 of 416 buildings with active outages. View the full buildings list →

Elevator contractors active in Chicago

Companies named as elevator contractor on the most public records for Chicago buildings we track. Ranked by building count across all plausible sources.

  • OTIS ELEVATOR COMPANY
    Sources: Chicago DOB Permits
    946 buildings
    1% of tracked
  • Elevator One INC
    Sources: Chicago DOB Permits
    645 buildings
    1% of tracked
  • Otis Worldwide Corporation
    Sources: Chicago DOB Permits · OEM
    636 buildings
    1% of tracked
  • TK ELEVATOR CORPORATION
    Sources: Chicago DOB Permits
    579 buildings
    1% of tracked
  • Anderson Colter Elevator CO. LTD.
    Sources: Chicago DOB Permits
    462 buildings
  • URBAN ELEVATOR SERVICE MN LLC
    Sources: Chicago DOB Permits
    385 buildings
  • Day Accessibility & Mobility Solutions, Inc.
    Sources: Chicago DOB Permits
    381 buildings
  • TK Elevator
    Sources: Chicago DOB Permits · OEM
    286 buildings
  • Valley Elevator Company LTD.
    Sources: Chicago DOB Permits
    221 buildings
  • Access Elevator, Ltd.
    Sources: Chicago DOB Permits
    217 buildings
  • URBAN ELEVATOR SERVICE TX LLC
    Sources: Chicago DOB Permits
    216 buildings
  • HAUBER, MICHAEL CHARLES
    Sources: Chicago DOB Permits
    201 buildings

Inclusion reflects a building-to-contractor link observed in at least one public record (permit filing, regulatory registry, or verified claim). Service relationships change and records can lag — contractors and building owners can request corrections at /methodology.

All tracked buildings (100,191)

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Showing 500 of 100,191 tracked buildings.

Elevator outages in Chicago

The Chicago Residential Landlord and Tenant Ordinance (RLTO, Municipal Code §5-12) requires landlords to maintain elevator service in buildings where tenants rely on it, with remedies including rent withholding and repair-and-deduct when landlords fail to repair. Elevator inspections in Chicago are administered by the Department of Buildings, which maintains public records of inspection history.

Transit coverage is anchored by the Chicago Transit Authority (CTA). The agency publishes live elevator status for every rail station with accessible routes at transitchicago.com/alerts/elevators. Outages at CTA stations are added to the public record here the moment they appear on the agency feed.

How to report a broken elevator in Chicago

  • Residential tenants: City of Chicago 311 for Department of Buildings enforcement
  • Commercial buildings: Department of Buildings, or the Chicago Elevator Bureau
  • CTA stations: CTA elevator and accessibility status, or the CTA customer service line
  • Any building, public record: file an outage on Elevator Uptime in 15 seconds

For the full reporting guide, see how to report a broken elevator.

Transit agencies covering Chicago