Elevator Uptime

Elevator outages in Chicago

Chicago's stock of residential towers, Loop office buildings, and CTA rail stations all rely on working elevators. Elevator Uptime tracks every indexed building's outage history in a public, searchable record. Report a broken elevator in 15 seconds. No account, no email.

Tracked buildings
100,412
Active outages
21,403
Affected buildings
19,263

Outage history — last 12 months

2,000 recorded outages across tracked Chicago buildings. Record begins June 2026.

0355710Oct 25Nov 25Dec 25Jan 26Feb 26Mar 26Apr 26May 26Jun 26: 599 outagesJun 26Jul 26: 708 outagesJul 26Aug 26: 689 outagesAug 26Sep 26: 4 outagesSep 26

Each bar counts outages by the month they began, drawn from regulatory records and live-feed archives. A month with no bar had no recorded outages in our data — not necessarily zero real outages.

Affected buildings

Showing 100 of 19,263 buildings with active outages. View the full buildings list →

Elevator contractors active in Chicago

Companies named as elevator contractor on the most public records for Chicago buildings we track. Ranked by building count across all plausible sources.

  • OTIS ELEVATOR COMPANY
    Sources: Chicago DOB Permits
    959 buildings
    1% of tracked
  • Elevator One INC
    Sources: Chicago DOB Permits
    657 buildings
    1% of tracked
  • Otis Worldwide Corporation
    Sources: Chicago DOB Permits · OEM
    636 buildings
    1% of tracked
  • TK ELEVATOR CORPORATION
    Sources: Chicago DOB Permits
    586 buildings
    1% of tracked
  • Anderson Colter Elevator CO. LTD.
    Sources: Chicago DOB Permits
    462 buildings
  • URBAN ELEVATOR SERVICE MN LLC
    Sources: Chicago DOB Permits
    385 buildings
  • Day Accessibility & Mobility Solutions, Inc.
    Sources: Chicago DOB Permits
    381 buildings
  • TK Elevator
    Sources: Chicago DOB Permits · OEM
    286 buildings
  • Valley Elevator Company LTD.
    Sources: Chicago DOB Permits
    221 buildings
  • Access Elevator, Ltd.
    Sources: Chicago DOB Permits
    219 buildings
  • URBAN ELEVATOR SERVICE TX LLC
    Sources: Chicago DOB Permits
    216 buildings
  • HAUBER, MICHAEL CHARLES
    Sources: Chicago DOB Permits
    201 buildings

Inclusion reflects a building-to-contractor link observed in at least one public record (permit filing, regulatory registry, or verified claim). Service relationships change and records can lag — contractors and building owners can request corrections at /methodology.

All tracked buildings (100,412)

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Showing 500 of 100,412 tracked buildings.

Elevator outages in Chicago

The Chicago Residential Landlord and Tenant Ordinance (RLTO, Municipal Code §5-12) requires landlords to maintain elevator service in buildings where tenants rely on it, with remedies including rent withholding and repair-and-deduct when landlords fail to repair. Elevator inspections in Chicago are administered by the Department of Buildings, which maintains public records of inspection history.

Transit coverage is anchored by the Chicago Transit Authority (CTA). The agency publishes live elevator status for every rail station with accessible routes at transitchicago.com/alerts/elevators. Outages at CTA stations are added to the public record here the moment they appear on the agency feed.

How to report a broken elevator in Chicago

  • Residential tenants: City of Chicago 311 for Department of Buildings enforcement
  • Commercial buildings: Department of Buildings, or the Chicago Elevator Bureau
  • CTA stations: CTA elevator and accessibility status, or the CTA customer service line
  • Any building, public record: file an outage on Elevator Uptime in 15 seconds

For the full reporting guide, see how to report a broken elevator.

Transit agencies covering Chicago