Contact
We run one inbox — info@elevatoruptime.com. To help us route your message quickly, start the subject line with one of the prefixes below.
Common requests
No email needed. Use the report form — it takes about 15 seconds and no account is required. You can also tap “Report an outage” on any building page.
Claim the listing from the building’s scorecard to post right-of-reply on outages and correct ownership details. Find your building on the map and use “Claim this building.” If you can’t find it, email us with the subject “Owner claim”.
Wrong owner, manager, or service contractor on a building? Email us with the subject “Correction” and include the building page link. We review corrections within 14 days.
See the press & media kit for live stats, story angles, logos, and a direct press contact.
Data access, partnerships, or general questions — email info@elevatoruptime.com.